Refundable up to 5 days before the course is due to begin minus admin fee (£15).
Individual Courses & Assessments
Refunds can be claimed for any remaining hours a month from purchase minus admin fee (£15). After the first month, no refunds are available.
If you require a refund, please send the request to firstname.lastname@example.org, we normally calculate your refund and confirm by email within 7 days, and we normally process the refund to your payment method within 14 days. In exceptional circumstances and holiday periods, refunds can take up to 30 days.